TeamRoehl has won its 16th Quest for Quality Award from Logistics Management magazine. The award is the highest measure of customer satisfaction and performance excellence in the transportation and logistics industry.  

The 2022 Quest for Quality Award is also Roehl's thirteenth consecutive win, and what makes the award so special is that Logistics Management’s readers are qualified buyers of transportation and logistics services. 

This award reinforces what so many of our customers experience every day – our flawless transportation services.  

Thank you for helping us achieve our mission, and let’s continue to deliver that confidence and satisfaction to all our customers! 

The ability for drivers to take a passenger with them over the road can be a great experience for both driver and passenger, and can be an eye opening experience for many passengers. Please remember, there are specific rules and regulations associated with our Passenger Program.

In accordance with FMCSA rules, in order for a passenger to be in the vehicle riding, that passenger must be approved by the motor carrier (Roehl Transport Inc.), the passenger must have signed a release, or the parent/guardian must sign for children above 10 years of age to 17 years of age.

The passenger must have a permit (authorization form) that is completed and approved by Roehl Transport Inc. with them at all times.

Under no circumstances is it ok for a passenger to operate the tractor, to help secure freight or take securement material off a load, open trailer doors and help in taking tarps off or rolling them up, or to be on a trailer or in a trailer at any time.

At no time do we allow more than one passenger in a vehicle at a time; there are no exceptions to this policy. Roehl has a requirement on how much time behind the wheel a driver must have before they are authorized to take a passenger with them, but also may restrict authorization due to weather or situations which call for no passengers.

All passenger authorizations must be approved by the driver’s FM and Safety. Once approved, and all paperwork and insurance completed, the passenger form will need to be retained by the passenger at all times and it must be available if a state official asks for it.  

The Passenger Program is for the benefit of the CMV driver, but permission must be obtained before a passenger will be authorized. Additionally, Roehl has an age limit of at least 10 years old before an individual can ride as a passenger, and a passenger must be in good health, able to get in and out of the tractor safely and not require additional services when riding.  Some customers may restrict passengers from entering their facility, and it is a requirement for the driver to validate that passengers are authorized on a premise before they arrive.

Drivers who have limited experience, have received PIP within 90 days, or had recent safety events will not be authorized to take a passenger until the waiting period has been completed and the authorization is once again reinstated.

Note that a passenger authorization may be cancelled at any time and based on FMCSA rules, Roehl Transport Inc., can determine whether they will allow or not allow passengers.

If you have questions, please contact your FM. Make sure when authorized to take a passenger that you operate your vehicle in accordance with DOT rules and regulations, state and local laws, and follow The Roehl Way. Remember to hold safety as a value and drive to protect others.